MedQuest Associates
MedQuest Associates - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All MedQuest Associates Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
MedQuest Associates has over fifty locations in six states to serve you and your family's medical imaging needs. Please feel free to learn more about our various locations by clicking on the location nearest you on the map below or select from the list to the right.
Where We Are
Remarkable Physicians
Our Radiologist are Board Certified by the American Board of Radiology, which ensures that they have completed rigorous education and training standards. The Radiologist provides a written report to your referring physician. The involvement of a radiologist is an extremely important aspect of our service that isn't provided at other imaging facilities.
Superior Service
MedQuest Associates provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Compassionate Staff
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
About Our Services
MedQuest Associates offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. MedQuest Associates is dedicated to providing the highest standard of care in diagnostic imaging services.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At MedQuest Associates, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.

Financial Navigator
Our locations in North Carolina and Virginia offer the services of a “financial navigator” or "Price Estimator Line" to patients who need help estimating their insurance-covered and out-of-pocket expenses for imaging services.
Careers
MedQuest Associates is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then one of our locations might be the right place for you. MedQuest Associates offers many exciting opportunities for you to learn, grow and advance your healthcare career.
Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the MedQuest team. Employees at MedQuest are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
MedQuest Associates plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your experience in one of our locations is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
MedQuest Associates offers you the ability to pay your account online using Visa, MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
To make a payment, select the regional site you were seen in from the list to the right »
Ultrasound

Ultrasound is typically a painless medical test that helps your doctor to diagnose and treat certain medical conditions.

Ultrasound
Unlike X-rays, which use radiation, ultrasound exams uses reflected sound waves to examine areas of the body. Because there is no radiation exposure, ultrasound is the preferred imaging technique for pregnant mothers and their unborn infants.

Ultrasound is excellent for evaluating many, specific areas of the body and is especially effective for examining body cavities like the abdomen. The ultrasound scanner consists of a console which contains a computer, video display screen and a small hand-held device called a transducer that is used to create the image. The transducer sends out a sound wave and then listens for the echo or return wave. Images are immediately visible on the video display screen.

Our imaging centers offer several types of ultrasound exams including: abdominal, pelvic, transvaginal, scrotum, thyroid and musculoskeletal. Vascular ultrasound exams include abdominal and peripheral venous and arterial studies.

No known risks or harmful side effects are posed to humans from ultrasound examinations.

Your doctor will be able to give you additional details about these exams, but a general idea of what to expect is provided below.

Preparation
Preparation for your ultrasound exam is determined by the part of your body to be examined.

You should wear comfortable, loose-fitting clothing for your ultrasound exam.

You will be asked to remove all clothing and jewelry from the area of your body being examined prior to the exam as these objects interfere with the quality of the images.

The portion of your body that is being examined will be undressed and you may be asked to wear a hospital gown to cover yourself during the exam.

For abdominal, aorta, kidneys, liver, gallbladder, spleen and pancreas ultrasound exams - Do not eat or drink for at least 8 hours prior to your exam. This includes mints and chewing gum. During this 8 hour period you may continue to take regular medications but only with small sips of water.

For pediatric ultrasound exams - Fasting time is dependent upon the child's age. Consult your doctor for additional information.

For pelvic ultrasound exams - Empty your bladder approximately 1 to 1 ½ hours prior to your exam, and then drink 32 ounces of liquid of your choice. Your bladder should be full for the exam. Do not empty your bladder again until the exam has been completed. You may continue to take regular medications.

Exam
The exam is usually completed within 30 to 60 minutes.

Our technologist will prepare and guide you by explaining the procedure, and positioning you to ensure the highest quality images are obtained from your exam.

After being positioned on a comfortable table, the sonographer will apply some warm gel to your skin. The gel creates a secure contact to eliminate air pockets between your body and the transducer.

The sonographer then presses the transducer against your body moving it back and forth over the area of interest until the desired images have been captured.

Once your exam is complete, the gel will be wiped off your skin and the sonographer will guide you out of the examination room.

Results
When your exam is complete you may leave and resume your regular activities.

A radiologist will review your exam images and report the findings to your doctor within 24 hours. Your doctor will then discuss the findings and next steps with you.
© MedQuest Associates, Inc.